Edshipp.com we operate as an Amazon affiliate online store. We are your point of contact for any matters related to your purchase, and we will coordinate the process with you step by step.

── Return period ──
You have 30 days from the date you received your order to request a return.

—Which products can be returned?
• Products in their original, unopened packaging.
• Products that arrived damaged, defective or incorrect: are accepted even if the packaging has been opened, without exception.

── Return shipping costs ──
At no cost to you. The return shipping label is free and prepaid.

—How to initiate a return?
Contact us directly:
• WhatsApp: +1 (832) 420-8842
• E-mail: ventas@edshipp.com

We guide you through every step of the process, including generating your return label through Amazon.

— Refund Processing —
Once the package is received at the warehouse, the refund is processed within 5 to 7 business days. The amount is credited to the same payment method used for the purchase.

── Exceptions ──
Returns are not accepted for products that have been used, altered, or that do not have their original packaging, unless the product arrived damaged or is incorrect.

If you have any questions, write to us. We're here to help.
Last updated: May 2026