About us?
We are Edshipp, a 100% online store with innovative items, from the most practical to the most sought after on the internet. Shop everything for today's fashion, entertainment, sports, and more.
Why buy at Edshipp?
At Edshipp we have new items, current fashion, and recognized brands at excellent prices. But if that is not enough, I tell you that we have secure shipments, your information is protected, we have SSL on our site, and the comments, opinions, and ratings of our clients will give you more reasons to buy at Edshipp.com
Mission
Deliver to each customer satisfaction, security, and a smile in each unboxnig.
Vision
To be the Ecommerce that connects its customers with the best offers on the most sought after products.
Values
Passion | Responsibility | Commitment | Overcoming
CUSTOMER SERVICE
Payments
You can use the following payment methods:
- Cash payment *
- Monthly payment**
* Only for products in the "Local Delivery" category, with delivery in Houston, Texas.
** Applies for promotions to MSI (months without interest) when available at Edshipp.com
We have the following means of payment:
- Paypal
- Google Pay
- Apple Pay
- Discover
Si, en Edshipp.com todas las tarjetas internacionales VISA y MASTERCARD son aceptadas, sin embargo existen algunas restricciones particulares de cada banco.
Shipments
The parcel service may vary in each case, since we have a shipping account with different shipping providers, such as: DHL, FedEx, Ups, among others. The shipment of your purchase will be made according to the availability of each service.
The time for a purchase to be sent is 24 hours. This is called processing time, in which the data of each purchase is reviewed in detail, so that it is checked that the product is correct, and that it is adequately packaged for its trip to your home.
The delivery time varies due to different aspects, such as: availability of each parcel service, size of the package to be sent, availability and delivery times of the service in your city, etc.
Sin embargo, estos son los tiempos estimados según el caso:
- Local shipments, 1 business day*.
- Shipping within the U.S.A. from 3 to 6 business days.
- Foreign shipments (outside the U.S.A) from 15 to 25 business days.
* Sólo para productos de la categoría «Local delivery«
Local delivery is a category of special products, from globally recognized brands, 100% original, with a discount on their regular price.
Due to their special category, these are delivered in 1 business day in the city of Houston, Texas, and through a parcel service, their time will be indistinct for each case.
Returns
We invite you to contact our Customer Service by accessing the section CONTACT. Fill in the fields of the form and include the photos of the product for a better evaluation of it.
Products purchased in the online store cannot be exchanged. If you want to make a change, you can proceed with the return of the item and place a new order.
Consultation aquí cómo se realiza una devolución.
Currently, the return of:
– Custom items and limited edition shoes.
– Products from the “Underwear” category.
- Masks.
– Fragancias sin película protectora.
- Make-up.
The return is free if you contract the same courier company with which you received your order for the first time.
In any case, you can choose another courier company if you wish. However, in this case, the return shipping costs will be borne by you.
Please note that the option to use a different courier company may delay the return process and the final refund.
If your order has been shipped outside of the USA, we will not be able to reimburse you for customs duties or fees: contact the appropriate customs office, as they may be able to help you recover these costs.
You can return your order within 15 days from the day of delivery and following these simple steps:
Enter the section Here and fill in the fields to start the return process.
The refund will be charged to the same credit card used at the time of purchase. The time required to receive the refund varies depending on the bank.
Frauds or Scams
Start by checking if the website, or online store, has the security certificate on the site (ssl). You can locate it in the address bar, on the left side, a small lock icon should appear.
The address, or url, must start, for example, as follows: https://edshipp.com This means that the website has an SSL installed, and therefore protects your data safely. The S indicates that the page has security protocols to encrypt your browsing data. In addition, you will see that for a few months, the pages that do not start like this, but with plain HTTP will be blocked by default in the browser.
The classic scam of some fraudulent pages is to make offers so good that they seem untrue, because they are. The scammers they try to take advantage of our eagerness to find bargains, and take us through them to unreliable pages.
Therefore, as we have told you before, when you find an offer that seems incredible, start to see it with skepticism, especially if it is an offer from an unknown page, without social networks, without comments, or verifiable opinions on Google, or Facebook. Again, it is best to try to educate yourself on these web pages and not get carried away. The more striking the offer, the more suspicious you should be.
Another problem is the pages that impersonate others. When you are the one who manually enters a web page, you always know the page you are going to, since you have gone to the browser bar and typed its URL address. However, if you entered from a shortened URL through some social network or messaging application, there is always the risk that they have disguised the url, and take you to a page that is not the real one.
There are cybercriminals who can completely replicate a page, so that when you enter it it is practically identical to the online store they are pretending to be. The most effective way to get rid of doubts is to check the domain of a page. For example, it is not the same to enter edshipp.com than edshipp.net
If the address of the web you have entered has different words separated by a period, you should be careful, because the first word is the subdomain, and the second is the real domain. The domain is the address of the real web you have entered. So that it is not complicated, if you enter edshipp.shop.com, you will really be entering a page belonging to shop.com, but if you enter shop.edshipp.com, you will be entering a website that belongs to edshipp.com.
It is also recommended that you be careful with the words that may be after a / sign. For example, if you go to shop.com/edshipp, you'll still be in a section of shop.com. be careful because some pages may try to mislead you using in their address a name of a website that they are trying to pass off to deceive you and steal all the data that you add in the fraudulent purchase process. If you enter a page that opens a window with messages, this is already to be suspicious.
There is always one last measure that you should take into account to avoid problems. You must always use reliable payment systemshow can they be PayPal, GPay, or other trusted systems. If they are small or not very well-known pages, always use PayPal, since it has processes to recover your money if you have been scammed.
LEGAL NOTICES
How we use cookies on Edshipp.com
Cookies help us understand your interests and the way you navigate our site to provide you with a personalized experience:
- Show you advertising and opportunities relevant to you.
- Improve our offers and services.
- Strengthen the security of our site.
The purpose of Edshipp.com ("Seller") is to ensure your complete satisfaction. If for any reason you are not satisfied with your order, you can exercise the right of withdrawal, without any penalty, within (15) business days following the date of receipt of the products purchased at edshipp.com.
1. How to exercise the right of withdrawal
You may withdraw from the contract within (15) business days following the date of receipt of the products, by completing the return authorization request (Return Authorization Number or RAN) that you may request from aquí or by sending an explicit statement about your decision (in the latter case it will be you who must prove that the right of withdrawal has been exercised correctly and within the pre-established period).
Then we will confirm by email the receipt of your request, informing you of the return number.
The products you wish to return must be delivered to the parcel and shipping service within (15) business days following the date on which you communicated to the Seller your decision to withdraw from the contract. The products can be returned through the transport agency indicated by the Seller as through another, and only after receiving the return number.
But it is not possible to return an item in exchange for another.
We reserve the right to determine on the site other items not subject to return. Any of these determinations will be noted on the item detail page that are not subject to return.
2. Conditions to exercise the right of withdrawal
In order to correctly exercise the right of withdrawal, the following conditions must be fully verified:
- A. The return authorization request must be correctly completed and sent to the Seller within fifteen (15) business days following the delivery date.
- B. The products must not have been used (including for dressing), washed or damaged.
- C. The identification label must continue to be affixed to the product with the guarantee seal. All products sold by the Seller include an identification label affixed with a guarantee seal, which is an integral part of the good. Try on the products without removing the label and seal, since the return of products without these two elements is not accepted.
- D. The products must be returned in their original packaging, accompanied by any accompanying accessory (for example, any perfume bag or foil).
- E. For hygiene and safety reasons, products in the "underwear" category cannot be returned once opened. Products that have suffered any alteration or damage by the customer, or those personalized, cannot be returned.
- F. Returned products must be shipped from the country where the order was placed.
- G. For hygiene and safety reasons, products in the "Underwear" category cannot be returned once opened. Products that have suffered any alteration or damage by the customer, or those personalized, cannot be returned.
If all these conditions are met, the Seller will refund the price of the products purchased. If the return is not accepted because the conditions indicated here are not met, we will contact you. In this case, you may decide to have the products sent back to you with transportation at your expense. But if you reject this possibility, the Seller reserves the right to retain the products and the amount paid for the purchase of the products.
3. Shipping
Returns can be sent through the transport agency indicated by the Seller, using the pre-printed label provided by the Seller and following the instructions found inside the package. This method allows the Seller to pay for the shipment on your behalf, withholding from the reimbursement an amount equal to the cost supported by the delivery to your home of the purchased products. If you decide to use a courier service other than the one indicated by the Seller, you will have to pay the return shipping costs directly, and the responsibility in case of loss or damage to the products during transport will fall on you.
4. Plazos y Procedimiento de reembolso
Once the Seller has received the returned product and has verified that all the requirements are met, you will receive an e-mail informing you that the returned products have been accepted. Whatever the payment method used (credit / debit card, cash on delivery), the Seller will activate the refund procedure as soon as possible, in any case within 14 days from the date on which he learned that you intended to exercise your right of withdrawal and once verified that the return has been carried out in accordance with the conditions indicated above.
The term for the refund of the amount paid for the purchase of the returned products depends on the payment method used:
- A. Purchase with a credit/debit card: the refund period depends on the entity that manages the credit/debit card, but it is normally verified before the second statement of the card is issued. We remind you that the value date of the credit coincides with the date of the charge, so you will not suffer any loss of bank interest.
- B. Payment by cash on delivery (if available): the refund will be made to the current account that you indicate, therefore the refund period will depend on whether the information you provide is correct; normally within fourteen (14) days. Keep in mind that it is necessary to have a bank account to receive a credit corresponding to an order paid by cash on delivery.
- C. Purchase via PayPal (if available): the refund will be credited to your PayPal account and will be immediately visible. The payment period for the credit card associated with your PayPal account will depend on the entity that issued the card.
Last update: April 2023
Your privacy, your rights and our commitment. We explain in a simple and clear way the uses we give to your information.
Learn about our principles for the protection of privacy
Edshipp.com treats user data for the following purposes:
a) Technical management of browsing the website.
b) Gestión de la seguridad del sitio web.
c) Statistical treatments.
d) Compliance with legal and regulatory obligations.
e) Exercise of rights before the courts.
f) Customer service.
g) Management of sales and transactions carried out within the scope of the website.
h) Management of orders, sale and delivery of products.
i) Management of returns and guarantees and other activities necessary for the sale of products through the website.
CHANGES TO THIS DOCUMENT
This Privacy Policy may be modified to adapt to new legal provisions, to changes in the data processing procedures by Edshipp.com, or due to changes in the operation of the Site Store or in the provision of services through this.
Edshipp.com will promptly communicate updates by posting in this section of the website. Edshipp.com recommends that users periodically consult the Privacy Policy for the latest version published.
Last update: April 2023
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